Archive for 'Onsite Computer Services'

Even before the pandemic struck, Home Office Computer Installation were accelerating in the U.S. The share of the labor force that works from home tripled in the past 15 years, according to the Federal Reserve. Two of the accelerants are obvious: living costs in metros with the highest density of knowledge workers, and technology, such as Slack and Microsoft Teams, that moves collaboration and gossip online. On the other hand, Remote IT Support systems are already creaking at the edges. Corporate networks, unused to having a majority of their connections coming in over virtual private networks (VPNs), are experiencing unusual quirks, while internet service providers have come under pressure to lift bandwidth caps so that remote workers do not get cut off from their employers halfway through the month.

home office computer workstation setup and installation.

home office computer workstation setup and installation.

Millions of people will get the chance to experience days without long commutes, or the harsh inflexibility of not being able to stay close to home when a family member is sick… This might be a chance for a great reset in terms of how we work. Overall, working from home doesn’t change your day-to-day work, it just means you’ll be doing it from a different environment. Large technology firms were some of the first to make the switch to remote working for all their staff, building on pre-existing infrastructure such as office chat groups, remote access to critical tools, and the fact that much knowledge work can be carried out remotely.

So yes, the coronavirus will most likely change the way we work. Because if companies like A+ Mobile Techs realize they can navigate this crisis while their people are at home, business as usual should be a walk in the park. Or maybe I should say a lap in the living room.

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Global IT Services

Onsite IT Support

Have your found yourself searching for “computer support near me“?  Or possibly for “multi-location onsite IT support”?  Well you have come to the right place as  we at A+ Mobile Techs have been offering nationwide IT services for over a decade.

Onsite IT support for businesses that already have a nationwide (in USA) and/or global reach, there is an increasing demand for better, faster and more reliable data and voice communications networks. All of these networks are based upon a design that has many components and moving parts – all of which encompass the IT infrastructure from the low-voltage data cabling services (Cat5, Cat6, Fiber Optic, coaxial, etc.) through the network hardware and software for any organization which ultimately have to be put in place and managed by live technicians, not just robots and scripts. Then once is place, there is a certain amount of automation that takes place, of course, why else would be have all these advanced systems if they did not make our business practices more efficient, cost effective and ultimately saving us time and money.  Still there is a need for boots on the ground IT techs at one’s business locations.

However, we still need the primary Onsite IT Services resource to make this all come together: Human beings. In the information technology world, for all the cash that large companies drop on hardware and software, still the most important asset remains to be their human assets – after all, we are not in the Matrix where machines run everything…yet.

In IT services there is a certain type of skill set required to pull all of your human assets together to manage large scale IT deployments that requires more than just account management skills. The need for level 1 (L1 being the lower level technicians) through level 3 (L3 being the most advanced technicians) that are not just the stereotypical “geek” types, but also have excellent oral and written communication skills, accompanied by proven technical knowledge, dependability and organizational skills are the ideal personnel for this account and/or project management positions. Finding these person(s) can be tricky.

Global IT Services

This can get extremely tricky and quickly develop into a logistical (and costly) nightmare if not managed correctly while anticipating future growth.  Many organizations still have multiple companies servicing their different locations which again can only add to the overall management costs and confusion.

As a multi-location IT support services company, A+ Mobile Techs™ (formerly A+ Mobile PC Doctors™) have been refining this practice of multi-location single source POC (point-of-contact) account management for over a decade. We have dedicated account managers that are at least Level 2 to Level 3 technicians with the required skill sets to act as more than just technicians, while at the same time knowing the technical details of any given project and the IT infrastructure of their clients on a technical level so when one of our field technicians calls in and may need additional tech support, we can provide it without escalating a ticket to our clients and in many cases are able to resolve any issues and move on.

The amount of time and money (and headaches) this save our clients is enormous. Additionally, the fact that you do not have to pass through a customer service rep to get to technical support since we are all techs makes our methods vastly more efficient.

From basic onsite computer services to more advanced business level IT services, we offer a wide array of data communications and network services such as break-fix, helpdesk support, data center management, computer networking, low-voltage data cabling, POS system installation and management, telecom services and solutions and more.

For more information about our Nationwide IT Services or Global Computer Service offerings, please contact us toll-free at 1-866-417-3945.

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Decisions on how to manage more than one location’s IT infrastructure from a centralized headquarters are challenging, filled with obstacles and pitfalls. Whether managing under 3 locations or thousands, the decision to employ full-time or part-time (W2) locally dedicated onsite IT technicians that are capable of supporting your company’s local IT infrastructure service needs vs utilizing individual contractors or vendors is cumbersome and prone to errors that can be costly and generally a nightmare to manage. To become more efficient, a movement towards more centralized management of these processes has shown to be the most logical and ultimately successful approach.

The type of technician required for this IT support would be a Network Engineer with ample experience in general computer services, network engineering including servers, routing, switching, security systems, data cabling skills, telephony and some knowledge of printers and possibly someone who is comfortable traveling a lot if they are to support a company’s multiple location onsite IT service requirements in the USA.

Onsite IT Services

A+ Mobile Techs Onsite IT Services since 2002

 

A+ Mobile Techs takes pride in all installations and delivering superior service at every phase. It’s full-service communication infrastructure provider with the resources to design, implement and maintain your network infrastructure such as your low voltage data cabling and equipment from facilities analysis and engineering to installation and maintenance.

These dilemmas that IT senior and mid-level managers struggle with in managing multiple locations nationally and internationally has formed a demand for Onsite IT Support provider that acts as a single source point-of-contact (POC), offering a wide array of onsite computer, networking and data communications services in an agile ongoing day-to-day support capacity as well as the ability to manage large and small project roll-outs as their IT infrastructure continues to develop over time.

Since 2002, A+ Mobile Techs has been providing quality services and installation solutions for today’s ever changing networking environment. Our experts offer a full range of needs and risk assessment services that will improve your communications and keep you on top of the latest developments in industry advancements. We care for our customers and want to ensure an exceptional customer experience.

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For more than a decade A+ Mobile Techs,  a Phoenix IT services company has been offering greater Chester IT services to businesses consisting of data (internet) and voice (telecom) IT infrastructure support services.  In the greater Phoenix area we have successfully managed and executed on hundreds of support tickets involving new site launches, site relocations, site acquisitions, on-going IT support services, data cabling services, telecom services, general computer support services, networking services and IT outsourcing to name a few areas of expertise.

11-data-cabling-servicesWhen any business opens there is always an initial IT infrastructure installation, and unless you have local IT staff or your company is sending onsite technicians, you will have to find a local company that can ensure that the voice and data topography of your network is being setup correctly, giving you the functionality you require, and will be available for break-fix/ad-hoc and project type ongoing future support.

A huge demand for better technology and services surrounding the available technologies in the greater Phoenix area is evident. Many local businesses have expressed their need and demand for best in class internet, along with voice and data communications services. This of course includes ongoing sustainability of their voice and data networks including their computers hardware, software, network security, printers, phones and any other networkable devices that allow them to do business as usual and operate at max efficiency.

Offering Chester onsite computer services in the city of Chester, WV and the surrounds towns of Anthem, Avondale, Buckeye, Carefree, Cave Creek, Chandler, Fountain Hills, Gilbert, Goodyear, Maricopa, Mesa, Paradise Valley, Peoria, Queen Creek, Scottsdale, Sun City, Surprise and Tempe – to name several – has been a focus of A+ Mobile Techs for more than a decade and as local residents as well, we have experienced the explosive growth over the past 20 – 30 years from a time when dirt roads, little to no stoplights and very little enforcement has changed to a flourishing metropolis.

Some of the typical support services we offer to our customers in greater Phoenix onsite computer services are:

  • Onsite Computer Services
  • Computer Networking Services
  • Network Design and IT Consulting
  • Low-Voltage Data Cabling Services (Cat5, Cat6, Fiber, etc.)
  • Wireless Networking Services
  • Computer and Networking Hardware Installation and Maintenance
  • Wireless Device Installation and Maintenance
  • Printer Networking and Printer Repair / Maintenance
  • Voice / Telecom Services
  • A/V Setup and Installation including Projectors, TV’s, Sound Systems, etc.
  • Security and Surveillance System Installation and Maintenance
  • Multi-Site Management IT Services
  • IT Outsourcing (helpdesk, data center maintenance, network engineering, etc.)
    Phoenix IT Services for Businesses

    Phoenix IT Services for Businesses

    We look forward to continuing to support local and branch businesses throughout greater Phoenix and all of Arizona in 2015 and many years to follow.  For more information,  please contact A+ Mobile Techs at 1-866-417-3945 or through our Contact Us page on any one of our websites. Thank you.

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Commercial IT network installation spaces (e.g. data closets, server rooms) typically use a elevated flooring system for the server racks. This enables intensive cooling to be expelled through the space under the floor to cool the servers, switches, routers, etc. Cabling between the many devices and to the users runs through this open floor layout. This by definition is a Plenum Air space and requires Plenum Rated Cable.  Onsite IT Support.

Low Voltage Data cabling Serivces

Low Voltage Data Cabling Services

If there is no wall or ceiling return air grate; look closely at your fluorescent lighting fixtures to see if there is a gap around the edge of the fixtures and put your hand over the gap and you can feel air movement. Obviously your air conditioner should be running at the time! The lack of wall or ceiling return air grates is usually a sure sign that you require Plenum Rated Cable. If you have a large wall or ceiling return air grate; remove and see if there the air is channeled through sheet metal ducting. If there is no sheet metal duct; just the open ceiling or wall space, then you are required by law to use Plenum Rated cable.

How should the data cabling get installed?

Different companies have different needs, and this is also the same with structured cabling systems. So during your consultation with your chosen low-voltage data cabling services, you need to ascertain that they know your company’s particular needs and expectations; and they should also be aware of the local ordinances regarding the kind of project they will be undertaking.

This is an important issue related to the chemical composition of the cable and your building‘s construction, especially when it comes to your small business phone system and low voltage data/audio cabling.

Since both you and the Fire Department don‘t want you to die from breathing in toxic fumes from your cabling, code requires Plenum Rated cable installed through any plenum air return space. Our Installation Team is required run Plenum Rated cable if they determine the air space in not ducted.

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