Archive for 'Beacon Hill Computer Repair Services'

Have you ever tripped on your laptop power cable? Or dropped your laptop and now your laptop will not charge? Or possibly you now need to wiggle the AC Adapter cable where it plugs into the female port (the DC Power Jack) in the back or on the side of your laptop to get at least (or in some instances, at most) intermittent connection allowing electricity to flow to the PC?

Any way you cut it, this can be very frustrating and can cause you a major inconvenience especially if the laptop is dead and you need to access files that are on that computer which can sometimes lead to a more expensive data recovery computer laptop repair service once your battery runs out just to access your files until you can get the DC power jack repaired. The fact that your computer is not getting power  is most likely due to one of two or two of two things:

1. The actual power cable and/or the AC Adapter Cable -that plugs into your laptop is damaged and it needs to be replaced
2. Damage has been occurred to the DC power jack, which is what the male port on the end of the AC adapter cable plugs into. The DC power jack actually resides on the motherboard and allows electrical current to flow to the laptop.

AC Adapter w/ Power Cable

AC Adapter w/ Power Cable

Power Jack Repair

DC Power Jack Repair

Most computer repair shops do offer some laptop repair services, however, many of these computer repair shops do not offer the DC Power Jack Repair services in-house as it is a more complex repair requires a high level of expertise with laptops since the laptop needs to be disassembled to access the motherboard, ability to solder and not your every day run of the mill tech possesses these skills.

Our Boston computer repair shop is one of the few locations that does offer DC Power Jack Repair in eastern MA, and we do all the work in-house, not sent out to another company or location. We offer DC power jack repair services for Toshiba, Dell, HP, Sony Vaio, Lenovo. Thinkpad, Gateway, Acer, Asus, Mac and all Apple laptops in Boston MA. Also, depending on your computer make and model and our available stock we can preform a DC jack repair on the same day or for next day pickup.

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A HP Pavillion latop currently in our Boston computer repair shop in Back Bay this morning with serious issues. We quickly discovered that the PC was showing symptoms of infectious malware ranging from Trojan Horses and adware to even more malicious worms and spyware.  The intent of most of this malware (malicious software) is to steal your identity, credit card(s), or just simply to wreak havoc on your operating system and programs (software layer), or sometimes physically attack your system components (hardware layer).

Virus Removal in Boston

Virus Removal in Boston

What ultimately happens is that many viruses can attack you machine making it either go to a blue screen, or make it almost impossible to do anything on your computer because it is too slow or constantly freezing up.  Then the only choice is to find a local computer repair company to assist you, or junk the PC and buy new.

We have around a 95% success rate when we manually remove malware from any PC, regardless of the operating system. This means you don’t have to backup your existing data (quarantine it and clean it to ensure you are not carrying any of the infected files when you put them back on your drive later on) to “wipe” or reformat the drive, then reinstall everything from the operating system, drives, Windows updates, your security software (AVG, Norton, etc.), MS Office (if you use MS Word, Excel, PPT, Outlook, etc.), and specialty software you might use (e.g. QuickBooks, Photoshop, peripheral device software, etc.), your printer(s), VPN’s etc. and then ultimately your files that you backed-up and cleaned from the old infected drive. Whew!

Pop ups galore and unmountable boot volumes can sometimes mean a full reformat and reinstallation of Windows, especially when the unit comes with Windows Vista or Windows 7. This is not the end of the world.

At the customer’s request we can create drive duplicates so that you do not lose any files once your hard drive is reformatted. Using several powerful deep scanning utilities, we ensure that no infections are carried over when your files are restored. Once again, this is only in the case that a reformat / Windows reinstall is absolutely necessary.

Experiencing such an event can remind you of how important backing up data can be. We have several solutions to help you to backup your data to make the recovery process run smoother in the future. With External drives and programs that automatically backup your drives periodically, we can help you to not lose any of your information. also, having the appropriate anti-virus software can prevent the loss from occurring in the first place.

As a computer repair and Boston computer repair company, we do a lot of virus removal and are constantly testing different anti-virus, anti-spyware (anti-malware) and computer security software. Some of the products that we demo on a regular basis are AVG, Symantec (Norton), Panda, Kasperski, Zone-Alarm, Computer Associates and McAfee.  We are aware that none of these are infallible, however, we have found that AVG’s paid version of their Anti-Virus software and the paid version of the AVG Internet Security 8.5 are the best the market has to offer.

On the flip-side we have noticed that on about 95% or more of all malware related issues, the PC is running some version of McAfee. We cannot endorse this product, and frankly are shocked that it is so widely used in today’s market, and endorsed by such large companies as Dell, AOL, Comcast, Verizon, Cox Communication, etc.

IMPORTANT: It is also a good idea to run a good Registry Cleaning Software on your computer periodically, and especially after doing a virus removal. There are several good Registry Cleaner / PC Optimization softwares on the market, however, from our research we have found RegCure to be one of the best, and relatively inexpensive.

Click Here for the Best Computer Registry Cleaning Software

Click Here for Best Computer Registry Cleaning Software

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