Archive for 'Multi-Location Computer Services'

For more than a decade A+ Mobile Techs,  a Phoenix IT services company has been offering greater Phoenix IT services to businesses consisting of data (internet) and voice (telecom) IT infrastructure support services.  In the greater Phoenix area we have successfully managed and executed on hundreds of support tickets involving new site launches, site relocations, site acquisitions, on-going IT support services, data cabling services, telecom services, general computer support services, networking services and IT outsourcing to name a few areas of expertise.

11-data-cabling-servicesWhen any business opens there is always an initial IT infrastructure installation, and unless you have local IT staff or your company is sending onsite technicians, you will have to find a local company that can ensure that the voice and data topography of your network is being setup correctly, giving you the functionality you require, and will be available for break-fix/ad-hoc and project type ongoing future support.

A huge demand for better technology and services surrounding the available technologies in the greater Phoenix area is evident. Many local businesses have expressed their need and demand for best in class internet, along with voice and data communications services. This of course includes ongoing sustainability of their voice and data networks including their computers hardware, software, network security, printers, phones and any other networkable devices that allow them to do business as usual and operate at max efficiency.

Offering Phoenix onsite computer services in the city of Phoenix, AZ and the surrounds towns of Anthem, Avondale, Buckeye, Carefree, Cave Creek, Chandler, Fountain Hills, Gilbert, Goodyear, Maricopa, Mesa, Paradise Valley, Peoria, Queen Creek, Scottsdale, Sun City, Surprise and Tempe – to name several – has been a focus of A+ Mobile Techs for more than a decade and as local residents as well, we have experienced the explosive growth over the past 20 – 30 years from a time when dirt roads, little to no stoplights and very little enforcement has changed to a flourishing metropolis.

Some of the typical support services we offer to our customers in greater Phoenix onsite computer services are:

  • Onsite Computer Services
  • Computer Networking Services
  • Network Design and IT Consulting
  • Low-Voltage Data Cabling Services (Cat5, Cat6, Fiber, etc.)
  • Wireless Networking Services
  • Computer and Networking Hardware Installation and Maintenance
  • Wireless Device Installation and Maintenance
  • Printer Networking and Printer Repair / Maintenance
  • Voice / Telecom Services
  • A/V Setup and Installation including Projectors, TV’s, Sound Systems, etc.
  • Security and Surveillance System Installation and Maintenance
  • Multi-Site Management IT Services
  • IT Outsourcing (helpdesk, data center maintenance, network engineering, etc.)
    Phoenix IT Services for Businesses

    Phoenix IT Services for Businesses

    We look forward to continuing to support local and branch businesses throughout greater Phoenix and all of Arizona in 2015 and many years to follow.  For more information,  please contact A+ Mobile Techs at 1-866-417-3945 or through our Contact Us page on any one of our websites. Thank you.

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Global IT Services

Global IT Support

Businesses are expanding, and for those that already have a nationwide (in USA) and/or global reach, there is an increasing demand for better, faster and more reliable data communications networks. All of these networks are based upon a design that has many components and moving parts – all of which encompass the IT infrastructure of any organization and ultimately have to be put in place and managed by man, not robot. Then once is place, there is a certain amount of automation that takes place, of course, why else would be have all these advanced systems if they did not make our business practices more efficient, cost effective and ultimately saving us time and money.

However, we still need the primary IT Services resource to make this all come together: Human beings. In the information technology world, for all the cash that large companies drop on hardware and software, still the most important asset remains to be their human assets – after all, we are not in the Matrix where machines run everything…yet.

In IT services there is a certain type of skill set required to pull all of your human assets together to manage large scale IT deployments that requires more than just account management skills. The need for level 1 (L1 being the lower level technicians) through level 3 (L3 being the most advanced technicians) that are not just the stereotypical “geek” types, but also have excellent oral and written communication skills, accompanied by proven technical knowledge, dependability and organizational skills are the ideal personnel for this account and/or project management positions. Finding these person(s) can be tricky.

Global IT Services

This can get extremely tricky and quickly develop into a logistical (and costly) nightmare if not managed correctly while anticipating future growth.  Many organizations still have multiple companies servicing their different locations which again can only add to the overall management costs and confusion.

As a multi-location IT support services company, A+ Mobile Techs™ (formerly A+ Mobile PC Doctors™) have been refining this practice of multi-location single source POC (point-of-contact) account management for over a decade. We have dedicated account managers that are at least Level 2 to Level 3 technicians with the required skill sets to act as more than just technicians, while at the same time knowing the technical details of any given project and the IT infrastructure of their clients on a technical level so when one of our field technicians calls in and may need additional tech support, we can provide it without escalating a ticket to our clients and in many cases are able to resolve any issues and move on.

The amount of time and money (and headaches) this save our clients is enormous. Additionally, the fact that you do not have to pass through a customer service rep to get to technical support since we are all techs makes our methods vastly more efficient.

From basic onsite computer services to more advanced business level IT services, we offer a wide array of data communications and network services such as break-fix, helpdesk support, data center management, computer networking, low-voltage data cabling, POS system installation and management, telecom services and solutions and more.

For more information about our National Computer Services or Global Computer Service offerings, please contact us at 866-417-3945.

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This is a huge undertaking…Having been part of several teams that provide global IT solutions, we have seen the process from conception through delivery which perpetuates into the future.

Global IT Services

Global IT Support

We have seen a significant amount of IT staffing outsourced outside of the U.S. with a focus on the bottom line due to less costly labor and operating expenses, while there is still a huge demand for local assets/technicians within the United States with a broad range of expertise ranging from Network Engineers and End User Client Engineers with high levels of expertise in technologies from companies such as Cisco, Microsoft, HP, Citrix, etc.,  to Software Engineers and System Administrators, to Data Center and Help Desk Support Technicians.

We have found in many instances that it is never just one company that pulls these solutions together, but through collaboration and partnerships this is possible. For more information on Global IT Services, contact A+ Mobile Techs at 1-866-417-3945.

For more information on how to support your onsite computer service in Latin America.

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People new to wireless computing often confuse WiFi technology with cellular phone technology. The wireless capability built-into laptops is known as WiFi, and is defined by the IEEE standard for networking,

Wireless Networking Services

Wireless Networking Services

(802.11b/g/n and sometimes y), where “b” is an older, slower standard, and “g” is the most widely used. Faster and more powerful versions, “n” and “y” have been defined for some time but were only implemented in laptop hardware very recently. WiFi technology relies on low power transceivers built-into both the laptop and the modem/router that brings high speed Internet into your home or workplace. WiFi may also be transmitted through stand-alone routers or repeaters (access points) that are hard wired to a high speed network. The range of the current WiFi networks is very low, on the order 100ft (30m) within a structure, depending on the construction, and not more than a few hundred feet (100m) in the open air.

Not surprisingly, the first problem most new laptop owners encounter with trying to connect to a wireless network is that their WiFi has inadvertently been switched off. The next most common problem is that the signal strength is too weak to hold a connection. This can be extremely confusing if the network is working fine for a person sitting at the next table, but that laptop might have a more sensitive receiver, be set in just the right location, or even be accessing a different network. When you’re troubleshooting a wireless connection, it makes sense to get as close to the router as you can, certainly in the same room if it’s in your own home, so you can eliminate signal strength as a possible issue.

If you are facing any wireless connectivity issue feel free to contact your trusted nationwide IT services provider for any technical assistance

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