Archive for 'On-Site Computer Services'

Commercial Onsite IT Network Services spaces (e.g. data closets, server rooms) typically use a elevated flooring system for the server racks. This enables intensive cooling to be expelled through the space under the floor to cool the servers, switches, routers, etc. Cabling between the many devices and to the users runs through this open floor layout. This by definition is a Plenum Air space and requires Plenum Rated Cable. Onsite IT Support.

If there is no wall or ceiling return air grate; look closely at your fluorescent lighting fixtures to see if there is a gap around the edge of the fixtures and put your hand over the gap and you can feel air movement. Obviously your air conditioner should be running at the time! The lack of wall or ceiling return air grates is usually a sure sign that you require Plenum Rated Cable. If you have a large wall or ceiling return air grate; remove and see if there the air is channeled through sheet metal ducting. If there is no sheet metal duct; just the open ceiling or wall space, then you are required by law to use Plenum Rated cable.

How should the data cabling get installed?

Different companies have different needs, and this is also the same with structured cabling systems. So during your consultation with your chosen onsite data cabling services, you need to ascertain that they know your company’s particular needs and expectations; and they should also be aware of the local ordinances regarding the kind of project they will be undertaking.

This is an important issue related to the chemical composition of the cable and your building‘s construction, especially when it comes to your small business phone system and low voltage data/audio cabling.

Since both you and the Fire Department don‘t want you to die from breathing in toxic fumes from your cabling, code requires Plenum Rated cable installed through any plenum air return space. Our Installation Team is required run Plenum Rated cable if they determine the air space in not ducted.

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Unless you have been living under a rock for these past ten years or so,  you must at least have heard about VoIP telecom services. The days of t  he good old landline phones are numbered because of the advent of hi    gh internet, they would soon be replaced by a cheaper, and more  efficient   means of telecommunications known as Voice Over Internet Protocol (VoIP) phone systems. Onsite IT Computer Services

Telecommunication Services - Onsite IT Services

Telecommunication Services – Onsite IT Services

If you are thinking of finally joining the modern age and upgrading your  home phone system to VoIP, here are some of the benefits that you can  expect:

Clearer Transmissions

You can say goodbye to choppy conversations and delayed transmissions when you switch over to VoIP. Unlike traditional phone calls where analog signals are used, VoIP calls are purely digital; what this means is that voice data can quickly be sent over the internet to the receiver. With VoIP there is no lag in transmissions and the sound quality will be a whole lot better.

Cheaper Long Distance Calls

Remember how you need to keep track of how long you stay on the line whenever you are making a long distance phone call? You had to do this if you do not want to get a stellar phone bill at the end of the month because long distance calls were, and still are, pretty expensive. However, if you are using a VoIP phone you do not have to worry about long distance costs because you will get charged the same rate as if you were making a local call. Now you can call your relatives from across the country without worrying about your phone bills skyrocketing.

You Can Use Your Existing Hardware

The great thing about VoIP is that you can still use your existing landline phone units to make calls, not that digital phone units are that expensive. All you need to do is attach an analog-to-digital converter (which costs just a couple of bucks) to your old phone and you are good to go; most of the time, VoIP service providers give these converters out for free to new subscribers.

These are but some of the many benefits that you can expect when you switch over to VoIP. Although you and your old landline phones may have shared a lot of memories together you need to say goodbye to each other. Get in touch with a good VoIP telecommunications services provider and find out why it is infinitely better.

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When it comes to signing on a professional tech installation Onsite IT Support company it is necessary to know what type(s) of training the technicians have undergone. This is important for many reasons, the main one being that you can rest self-assured knowing these professionals are prepared for any type of situation that can occur during the installation process. IT network installation

Certified Technicians
Not only will you be getting quality service and products for your   business, you will also be getting them installed properly to   industry standards. A+ Mobile Techs offers Onsite IT Support.

It is a training course that gives employees the skills and knowledge
needed to practice safety procedures at all times. The course covers just about every type of safety concern including health hazards, personal protective equipment, fire protection, stairways and ladder safety and much more.

The certification is not required everywhere, but is highly recommended. Some states like Nevada, Missouri and New York require construction and installation companies to have all of their employees obtain a certification. Especially when running low-voltage data cabling services.

When you choose to use A+ Mobile Techs as your choice tech provider, you can rest assured knowing that if anything goes wrong during the installation process, our technicians will know how to properly handle it. 

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As experienced computer technicians, we have a lot of experience surrounding the old topic of virus removal (now more frequently referred to as malware: malicious software), and have assisted thousands of customers since 2002 with malware removal from both home and business level computer users.

Virus Removal in Boston

We are all victims of this

We get calls and emails daily regarding computer viruses from troubled individuals that want to know what they can do to remove the virus(es) and spyware, or better put, malware (malicious software) from their computer. Our initial reaction is always to ensure their immediate security, so we ask them questions like:

“Is your machine powered on and are you connected to the internet?”

–>We ask this to ensure that the virus is not transmitting their personal data back to its host (the hacker that wrote the malware application). If so, we ask them to at least disable their internet connection by unplugging their Ethernet cable from either their PC or the Router, and if, god forbid, they are still using dial-up, then disconnect the phone line from their PC. This precautionary action will terminate their connection to the internet and cease any possible communication between the virus/malware and their host.

“What are you running for security software? If yes, is it a free version or paid version, and is your license current?” (e.g. anti-virus, anti-spyware, firewall, etc. software such as AVG, Norton, Avast, Panda, McAfee, CA, etc.)

–> This helps us determine how badly their machine is infected. Let’s face it, none of these security software are infallible, but we try to put our best foot forward when protecting our networks, data and PC’s. If they tell us that they are not running any security software or it has expired, we know, right off the bat, that the machine is swimming with many viruses.

“Are you able to get online?”

–> This helps us determine whether or not a remote session would even be possible, or do we need to physically possess the computer to conduct a proper virus removal. It also helps us determine how badly the viruses have infiltrated the computer.

Computer Virus Removal

Computer Virus Removal

A PROPER virus removal….hmm…that brings us to the theme of this blog post. Every kid out there with a screw driver and a computer that thinks they know even a little about computer repair, is on the web advertising his or her services (mostly on Craigslist.com and Google/Yahoo & Bing Maps since it is free to advertise there) claiming that they are some kind of expert: BUYERS BEWARE!

  • They undercut the market since they do not have any company overhead such as insurance payments and in many cases personal and/or commercial rent/utilities, etc.
  • They don’t have any technical certifications and/or very little field experience beyond their own PC’s
  • Most of which are still in high school or just barely graduated (if they graduated at all), and even more have zero college or formal education, and definitely no technical training.
  • They don’t carry any sort of insurance, so when they botch the job and lose all your data you as a consumer have zero recourse.
  • Most importantly: They don’t truly understand Virus Removal and how to do it correctly!
Buyer's Beware

Buyer’s Beware

We as a company are constantly interviewing technicians and looking for the best of the best technicians. As such, we have a pretty steady flow of resumes coming in through our IT Jobs recruitment. and we personally review each and every one of these resumes – most of which get tossed out. Occasionally we do receive resumes that look promising and merit at least an initial investigatory phone call – which I myself place. When conducting these initial interview calls, we begin to drill down on the technical aspects of computer repair and networking as a start to begin to judge what the candidates’ true technical knowledge and experience are, and one of the first topics we discuss is virus removal.

10 times out of 10, the candidate will state that they really understand virus removal and it is no problem for them. Then, as the conversation continues, and we ask them to walk us through a typical virus removal process and we discover about 9.5 times out of 10 that the candidate really doesn’t get how to do a simple, or a complex (or thorough) virus removal. It is not as simple as most people think. Typically unless someone has been trained by a technician who really knows what they are doing, they themselves really don’t know the proper tools to use, or how to use them correctly (e.g. the anti-virus software that really work, how to effectively use a hard drive adapter kit so you don’t boot into windows but can read the drive and run virus scans, how to use Safe Mode and Safe Mode with Networking effectively to ensure success, etc.)

Even more importantly, most don’t get that we first and foremost have to be concerned with any sensitive data on the customer’s hard drive as a priority to recover, and then worry about the virus removal process. For most customers the data on their hard drive is a priority. As such, we always prioritize the data recovery and include questions surrounding this topic in our list of questions when we are “getting our arms around” the problem initially.

Lastly, most techs out there will only run one (or perhaps) two anti-virus applications on a computer, find some viruses, remove them, and then think they are all done – when in fact, they have only removed a minority of the malware on the hard drive and most likely still have some remnants of the malware, which are most likely to return in some fashion. These are the techs that will tell you they can do a virus removal in an hour or two. To truly do a thorough cleaning of a hard drive the proper way, you must run at least 4+ applications on your hard drive – which brings me back to the point that to do a proper virus removal takes anywhere from at least 3 hours, to as long as 24 hours depending on the depth of infection, how many files are on the hard drive and how powerful the machine is from a hardware standpoint.

We also recommend running a registry cleaner software such as Avast Biz CloudCare  to help optimize your PC’s performance and cut down on possible registry errors.

Feel free to call us to answer any questions you have – no obligation for free advice: 1-866-417-3945. It is our goal to help you achieve the peace of mind over your computer system, and the computer services company that assists you with your home or business IT infrastructure.

Technology to Relax

Technology to Relax…

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National IT Services

National IT Services

Businesses these days rely on computers to make their day to day operations much easier; in most cases the computers is actually required for them to do all of their tasks. Because of their importance, and their costs, company computers must only be serviced and maintained by IT professionals. And, when it comes to National IT services, there are actually several options you can choose from: hiring a full-time IT expert, getting services on an “as per needed” basis, or opting for a managed service provider. You need to think carefully which one of the available IT options is the best for your company’s needs.

To help make your decision a bit easier, here are some of the advantages and disadvantages of each IT services options:

Hiring Permanent IT Personnel

One of the biggest benefits of having your own IT technician is that you do not have to wait long for repairs and maintenance since the technician is already in the company. The downside to having your own in-house computer technician is that you still have to pay him/her for downtime. Think about this; how many times in a month do any of your computers break down? If the number is quite low, then you might want to reconsider getting an IT expert on your company payroll; he/she won’t have too much to do around the office anyway.

“As per Need” Basis

This is when you only get the help of nationwide IT service professionals when your computers are in trouble. The great thing about this option is that you only need to pay for services rendered, which is actually cheaper than hiring a full time technician. On the other hand, if there is an urgent task that need to get done, you have to wait for the technicians to come to your aid, and sometimes they will not be able to respond to your request immediately because they have other tasks at hand.

Managed Service Providers

These services are a combination of the previous two options; they will offer you contracts (monthly, quarterly, or annual) and they will provide you services similar to having your own in-house IT experts. Although this kind of IT service is not as cheap as getting them on a “per need” basis, it does give almost the same kind of assurance as having a full-time technician.

You need to weigh the pros and the cons when choosing Nationwide IT services because there is actually no such thing as “the best one”, the best that you can do is find the one that is perfect for your particular needs.

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