As a PC-to-Mac convert, I have nothing against Apple computers in general. I love how easy it is to find my files, I love how pretty Tiger is to look at, and I love iPhoto and iMovie. My past gripe was that Apple computers are ridiculously overpriced — which is now a bit out of date due to the company’s more recent recession-proof pricing.

The one complaint that I still have about Apple is its terrible customer service and repair system. They overcharge, they make you wait, and, let’s be honest, who really wants to lug their broken laptop into the mall on a busy Saturday afternoon? What really angers me is that they overcharge because they CAN.
In a recent article, Gizmodo.com points out that high fees are the LEAST of the company’s vices. Turns out, I’m not the only one to have experienced the fine print of the Apple Care warranty, extra-long waiting periods, and overall crappy customer service.
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