Tag: laptop repair

As computer technicians, one of the most common questions we are asked is: “Should I fix my laptop computer, or am I better off just buying a new laptop?”. This is when we put on our IT consultant hat, and take up the position as if the computer in mention were our own – in fact, this is how we are trained from day one within our company to handle every computer repair job. After all, that truly is the fairest approach and leaves our customers with the best, and most trusting sentiment at the end of the day, especially since it is authentic.

Fixing Laptops

Fixing Laptops

In many cases Laptop repair is worth it, especially if the computer is less than 3 years old and the initial cost was over $600. In addition, one has to consider several other matters when considering replacing one’s laptop rather than repairing it. For example:

  • What is the current state of the damaged computer? Can it even boot into Windows so that we can pull off all the licenses of the loaded software for re-installation purposes? If not, then you are looking at purchasing all new software outside of your Windows operating system (unless you keep meticulous files with all your software4 license keys printed out and/or have the original installation CD’s. which only about 2% of the population keeps records like this according to our experience).
  • Will you be able to re-use your copy of MS Office (e.g. MS Word, MS Excel, MS Outlook, MS Power Point, MS Access, etc.)?
  • If you can re-use your MS Office license, is it a version that is worth continuing to use or is it time to upgrade (e.g. from MS Office 2003 to MS Office 2007 or above?)
  • Will you be able to re-install your paid version security software (e.g. Norton, AVG, McAfee, etc.)?
  • Is there any other paid software on your computer that you want to keep without having to repurchase (e.g. Photoshop, Dreamweaver, Adobe, CAD, etc.)?
  • Are there files on your computer you need to recover?
  • Are the files you are looking to move over (data transfer) from your old computer to a new computer) in need of a cleaning as to not carry and computer viruses over with them (such is the nature of viruses, they will spread from drive to drive)?
  • And lastly for now, do you like your computer, or has it been a lemon?

Generally for laptop computers older than 5 – 6 years, it does make sense to purchase a new laptop rather than invest in prolonging the life of your old one. Remember, that computers are somewhat like cars in the sense that eventually parts are going to break.

The laptop buyers market can be intimidating and the prices change rapidly as new technology comes out. It’s always best to talk to a computer technicians about what you need to get out of your new system and where to find the best deal. In general, within a price margin the competition doesn’t vary as much as you might think. So if you are trying to find a laptop between $500-$1000 don’t get hung up on the numbers – think about what you want to hold in your hands.

Screen Size / Weight – Laptop computers vary from tiny netbooks to monster workstations

Keyboard Layout – Always demo your laptop before you buy it to see if the keyboard fits your hands – think about whether you need a numeric keypad or not, and if you do know they come as USB attachments.

Speakers – You may have a stereo for home entertainment and headphones for on the go – but good speakers make or break a laptop for a lot of people.

Gaming Capabilities – If you are a gamer you definitely want a high quality video card, most likely a larger LCD screen, a powerful processor and plenty of RAM (random access memory).

If you are thinking about a high-end laptop over $1000 there are a lot more options to consider – including getting a Mac (sadly its impossible to get a Mac laptop on a budget). Before you make a serious investment get in touch with a professional to ensure you purchase your personal ideal laptop.

If you have questions about upgrading your laptop, purchasing a new laptop and what it would take to move your files over cleanly as to not infect your new laptop computer – and/or if you are just looking for an honest answer and advice about purchasing a new computer, please feel free to give us a call (617-723-1986) or stop by our Boston computer repair shop and speak with one of our many Boston based computer repair technicians and we would be happy to assist you.

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Have you ever tripped on your laptop power cable? Or dropped your laptop and now your laptop will not charge? Or possibly you now need to wiggle the AC Adapter cable where it plugs into the female port (the DC Power Jack) in the back or on the side of your laptop to get at least (or in some instances, at most) intermittent connection allowing electricity to flow to the PC?

Any way you cut it, this can be very frustrating and can cause you a major inconvenience especially if the laptop is dead and you need to access files that are on that computer which can sometimes lead to a more expensive data recovery computer laptop repair service once your battery runs out just to access your files until you can get the DC power jack repaired. The fact that your computer is not getting power  is most likely due to one of two or two of two things:

1. The actual power cable and/or the AC Adapter Cable -that plugs into your laptop is damaged and it needs to be replaced
2. Damage has been occurred to the DC power jack, which is what the male port on the end of the AC adapter cable plugs into. The DC power jack actually resides on the motherboard and allows electrical current to flow to the laptop.

AC Adapter w/ Power Cable

AC Adapter w/ Power Cable

Power Jack Repair

DC Power Jack Repair

Most computer repair shops do offer some laptop repair services, however, many of these computer repair shops do not offer the DC Power Jack Repair services in-house as it is a more complex repair requires a high level of expertise with laptops since the laptop needs to be disassembled to access the motherboard, ability to solder and not your every day run of the mill tech possesses these skills.

Our Boston computer repair shop is one of the few locations that does offer DC Power Jack Repair in eastern MA, and we do all the work in-house, not sent out to another company or location. We offer DC power jack repair services for Toshiba, Dell, HP, Sony Vaio, Lenovo. Thinkpad, Gateway, Acer, Asus, Mac and all Apple laptops in Boston MA. Also, depending on your computer make and model and our available stock we can preform a DC jack repair on the same day or for next day pickup.

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A+ Mobile PC Doctors is now offering full service, on-site computer repair and networking services throughout southern Texas in Rio Grande Valley, TX. Call us directly at: 956-577-7386

We have been in business since 2002, carry full insurance through The Hartford, and have an A+ rating from the BBB (Better Business Bureau).

Some of the Information Technology (IT), onsite computer repair, networking and communication services we offer, but not limited to are

Virus removal
Rio Grande Valley Computer repair

Computer networking
Server set-up and Management
IT outsourcing
IT staffing
Multi-site management
Project roll-out (large and small scale)
Data recovery
Spyware removal
Laptop repair
LCD repair
DC jack repair
Hardware diagnostics and repair
PC Optimization
Software and operating system upgrades
Best in class Security Software
Low-voltage data cabling
Structured cabling
Telecommunications services and solutions
Smartboard procurement and installation (for schools and businesses)
Home and commercial grade wireless networking
Security camera and system installation
General computer support and maintenance
POS services
Training & more!

We have been in  business since 2002, and have advanced technicians that will work with you patiently, explain in “non-tech” terms what is going with your home or business computer in Rio Grande Valley, and/or your networks and any other tech support needs you might have.

Our goal is to serve you! Whether at your school, place of business, restaurant, small business, home, RV, mobile home and more!

Winter Texans welcome!

Rio Grande Valley, Texas Computer Service Areas:

Arroyo City Computer Repair
Brownsville Computer Repair
Dayton Computer Repair
Edinburg Computer Repair
Harlingen Computer Repair
Houston Computer Repair
Indian Lake Computer Repair
La Feria Computer Repair
Los Fresnos Computer Repair
McAllen Computer Repair
Mercedes Computer Repair
Mission Computer Repair
Pharr Computer Repair
Port Isabel Computer Repair
Raymondville Computer Repair
Rio Grande Valley Computer Repair
Rio Hondo Computer Repair
South Padre Island Computer Repair
Spring Computer Repair
The Woodlands Computer Repair
Weslaco Computer Repair

In addition we offer full internet and website design and development services such as:

Website design
Website hosting
Website development
Web engineering
SEO (Search engine optimization)
SEM (Search engine marketing)
Internet marketing
Logo and brand development
& More! Just ask :)

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Are you tired of getting Facebook updates about how many new cows your Facebook friend bought for his Farmville plot? Don’t care about the new drink your friend created in Cafe World? I’m right there with ya.

FB Purity is a sweet browser extension (plug-in) that can clear away all that unnecessary crap on your Facebook News Feed that you could care less about. It can be installed on Firefox, Google Chrome, Safari, and Opera. Here’s a screenshot of what the top of your Facebook News Feed will look like after installation:

So in the event that it’s 4:40pm on a Friday and you’ve ran out of ways to make time go by faster, you can click to see how many new chicken coops your retired Aunt Patrice built in the past 48 hours.

A+ Mobile PC Doctors is a Boston computer repair company located conveniently on Newbury Street in Boston at 316 Newbury Street, 2nd floor. We offer onsite computer repair services for business and residential customers. We offer computer repair services in over 22 states, including Minnesota.

The following are our Minnesota computer repair locations:

Minnesota (MN) Computer Repair
St. Paul Computer Repair
Bloomington Computer Repair
Eden Prairie Computer Repair
Spring Lake Park Computer Repair
Minneapolis Computer Repair
Apple Valley Computer Repair
Burnsville Computer Repair
Farmington Computer Repair
Hastings Computer Repair
Hopkins Computer Repair
Inver Grove Heights Computer Repair
Lakeville Computer Repair
Rosemount Computer Repair
Savage Computer Repair
St Paul Park Computer Repair
St Paul Computer Repair

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A Lenovo laptop repair that recently came through our Boston computer repair shop had a “no power to laptop” issue as it would not take a charge from the power cable.  After first ruling out that the power cable and A/C Adapter (these are the two cables that run from a laptop to the electrical outlet) are not faulty, we

Laptop jack repair on a Lenovo laptop

Laptop jack repair on a Lenovo laptop

then inspected the connection from the A/C adapter cable to the actual laptop and noticed a slightly loose connection with the DC jack (the internal component that you plug the A/C Adapter power cable into on a laptop).  The suspected resolution was a DC jack repair where we would re-solder the jack onto the motherboard or to purchase a new laptop jack cord, depending on what type of DC jack the laptop had beneath its cover and the damage to the actual jack and possibly even to the motherboard.  However, if re-soldering or buying a DJ jack cord did not fix the issue, then there may have been a short circuit on the motherboard itself which means the motherboard would have to be replaced.  Therefore, the laptop was taken in for a diagnostic.

After carefully taking apart the Lenovo and inspecting the DJ jack cord that it encapsulated, a multi-meter was used to measure the voltages at each end to ensure proper connection, which indeed revealed a grounded wire as the issue.  Fortunately, instead of purchasing a new DJ jack cord, a re-soldering of the cord onto the plug fixed the issue.  After notifying the customer, this task was completed and the laptop was powering on. Computer repair problem resolved within 24 hours – nice!!

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