Tag: laptop repair

A Lenovo laptop repair that recently came through our Boston computer repair shop had a “no power to laptop” issue as it would not take a charge from the power cable.  After first ruling out that the power cable and A/C Adapter (these are the two cables that run from a laptop to the electrical outlet) are not faulty, we

Laptop jack repair on a Lenovo laptop

Laptop jack repair on a Lenovo laptop

then inspected the connection from the A/C adapter cable to the actual laptop and noticed a slightly loose connection with the DC jack (the internal component that you plug the A/C Adapter power cable into on a laptop).  The suspected resolution was a DC jack repair where we would re-solder the jack onto the motherboard or to purchase a new laptop jack cord, depending on what type of DC jack the laptop had beneath its cover and the damage to the actual jack and possibly even to the motherboard.  However, if re-soldering or buying a DJ jack cord did not fix the issue, then there may have been a short circuit on the motherboard itself which means the motherboard would have to be replaced.  Therefore, the laptop was taken in for a diagnostic.

After carefully taking apart the Lenovo and inspecting the DJ jack cord that it encapsulated, a multi-meter was used to measure the voltages at each end to ensure proper connection, which indeed revealed a grounded wire as the issue.  Fortunately, instead of purchasing a new DJ jack cord, a re-soldering of the cord onto the plug fixed the issue.  After notifying the customer, this task was completed and the laptop was powering on. Computer repair problem resolved within 24 hours – nice!!

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Apple has a new iPhone repair policy which just landed them a lawsuit filed by an angry, mistreated California customer. The new policy requires Apple employees to deny warranty coverage to any iPhone whose watermark (Liquid Submersion Indicator, or LSI) has turned from white to red. Which doesn’t sound completely unreasonable until you discover that the two LSI’s can be activated by cold weather, humidity, a bead of sweat, or a drip of condensation from a nearby glass. There are two external LSI’s located on the headphone port and on the dock connector.

iPhone LSI Locations

iPhone LSI Locations

The new policy applies to the one-year warranty offered automatically within the purchase price of an Apple iPhone and to the AppleCare Protection Plan, an extended two-year warranty. Under both warranties, a customer may bring his defective phone to an Apple store and have it repaired, replaced, or refunded free of charge. Lack of coverage for liquid damage on ANY of Apple’s products is nothing new — but the new policy of actively denying a shred of help to customers and their products that have alleged water damage is something new.

As the Consumer Affairs website states, “The suit alleges, among other things, breach of warranty, fraud, unjust enrichment, and violations of the Song-Beverly Consumer Warranty Act.”

I think most people would agree with me when I say that Apple has terrible customer service, and a new policy to match. I have been an Apple customer since 2005, when I purchased an iBook laptop that came with an iPod. I was even sucked into the AppleCare Protection Plan for my laptop, the value of which I’m STILL not sure about. I gave up on Apple computer products after replacing my power adaptor twice because of its bad design. I own an iPhone (and I am currently on the lookout for anyone who can offer me a bubble for my iPhone that will still somehow allow me to make calls, play with apps, and listen to music. )

My best advice for dealing with Apple’s new policy is to first take your iPhone to a reputable computer repair company such as A+ Mobile PC Doctors for a preliminary opinion. The technicians will examine your iPhone, externally and internally, for any sign of water damage. If there is no water damage, you can then bring your iPhone to an Apple store and pray that they’ll take pity on your damaged goods by replacing your phone. The WORST thing you could do is to blindly bring in your iPhone to the Apple store and solely rely on their opinion. From reading forums on the Internet to hearing about my friend’s recent experience dealing with Apple customer service over a supposedly water-damaged iPhone (strikingly similar to the lawsuit situation), they will try to take advantage of you.

A+ Mobile PC Doctors is a Boston computer repair company that has eight years of experience in PC repair, laptop repair / MacBook repair, and Mac computer repair / Apple computer repair. Located in 20 states, we conveniently offer onsite computer repair services for all of our services. For a full list of our services, see our computer repair services website.

Speak directly to an A+ Mobile PC Doctors computer technician TODAY by calling 1(617) 723-1986!

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A+ Mobile PC Doctors is #1 for computer repair in Massachusetts and computer networking in Massachusetts. Daily, we dispatch skilled computer technicians all over Eastern Massachusetts and beyond. We have been in business since 2002 and we are currently the leading company in laptop repair in Massachusetts and virus removal in Massachusetts.

Looking for computer repair services in Massachusetts? Here are some of the locations we serve in Eastern Mass:

Allston Computer Repair
Andover Computer Repair
Arlington Computer Repair
Barnstable Computer Repair
Belmont Computer Repair
Boston Computer Repair
Bourne Computer Repair
Braintree Computer Repair
Brewster Computer Repair
Brighton Computer Repair
Brockton Computer Repair
Brookline Computer Repair
Cambridge Computer Repair
Canton Computer Repair
Cape Cod Computer Repair
Carver Computer Repair
Centerville Computer Repair
Chatham Computer Repair
Chelsea Computer Repair
Chestnut Hill Computer Repair
Concord Computer Repair
Cotuit Computer Repair
Dedham Computer Repair
Dennis Computer Repair
Dorchester Computer Repair
Duxbury Computer Repair
Eastham Computer Repair
Fall River Computer Repair
Falmouth Computer Repair
Foxboro Computer Repair
Gloucester Computer Repair
Hanover Computer Repair
Harwich Computer Repair
Hingham Computer Repair
Humarock Computer Repair
Hyannis Computer Repair
Hyannisport Computer Repair
Kingston Computer Repair
Lexington Computer Repair
Lynn Computer Repair
Malden Computer Repair
Marshfield Computer Repair
Martha’s Vineyard Computer Repair
Mashpee Computer Repair
Massachusetts (MA) Computer Repair
Mattapoisett Computer Repair
Medford Computer Repair
Middleboro Computer Repair
Milton Computer Repair
Nantucket Computer Repair
Natick Computer Repair
Needham Computer Repair
New Bedford Computer Repair
New Seabury Computer Repair
Newton Computer Repair
North Andover Computer Repair
Norwood Computer Repair
Orleans Computer Repair
Osterville Computer Repair
Plymouth Computer Repair
Quincy Computer Repair
Rockland Computer Repair
Sagamore Computer Repair
Sandwich Computer Repair
Scituate Computer Repair
Sharon Computer Repair
Somerville Computer Repair
South Boston Computer Repair
South Shore Computer Repair
Stoughton Computer Repair
Swansea Computer Repair
Taunton Computer Repair
Walpole Computer Repair
Waltham Computer Repair
Wareham Computer Repair
Watertown Computer Repair
Wellesley Computer Repair
Weston Computer Repair
Weymouth Computer Repair
Winchester Computer Repair
Woburn Computer Repair
Yarmouth Computer Repair

Visit our website for more information about our computer repair services in Massachusetts.

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A Plus Mobile PC Doctors has long been the #1 local provider of computer repair in Massachusetts. Did you know that A+ Mobile PC Doctors serves customers well beyond the Boston area? That’s why “Mobile” is our middle name! Our technicians are on the road daily, performing computer virus removal in Waltham, installing Cat5e cabling in Brookline, taking care of desktop PC repair in Needham, completing spyware removal in Newton… you get the idea.

If you are looking for fast, efficient, professional computer repair service, you have two convenient options. You can either arrange for onsite computer repair by calling us at

1-617-723-1986

or you can simply drop off your laptop at our Boston location.

Our Newbury Street location is quite easy to reach for our customers in towns outside of Boston. Our brand new location is at 316 Newbury Street, #21, right above Steve’s Cafe, on the corner of Newbury & Hereford Streets.

Here are a few locations we service weekly:

Wellesley Computer Repair

Waltham Computer Repair

Newton Computer Repair

Weston Computer Repair

Brookline Computer Repair

Needham Computer Repair

Medford Computer Repair

Malden Computer Repair

Make sure to visit our website to see all of our computer repair service areas!

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Click here to go straight to our site!

A+ Mobile PC Doctors, a leader in the Boston computer repair and technology services industry serving both residential and commercial customers, is excited to announce the grand opening of our new Boston computer repair and networking shop at 316 Newbury Street, 2nd floor in Back Bay Boston, MA right above Steve’s Cafe on the corner of Newbury and Hereford!

One of the things that sets A+ Mobile PC Doctors apart in terms of computer repair in Boston is that we offer efficient onsite computer repair services as well as networking, low-voltage (structure) cabling and telecom services in and around all of eastern MA, and in select other areas around the country. From this new computer lab, “A+ Mobile” Computer Repair & Networking (as they sometimes call themselves) will work with residential and commercial customers on a wide variety of IT and communications projects both big and small. Since 2002 A+ Mobile have gained a reputation as being a top computer repair company in the Boston area and New England, serving both residential and business customers with equal enthusiasm.

Do you have a hunch that something is wrong with your computer, perhaps a computer virus or malware issue but you don’t know where to start? Speak to a technician today by calling 1 (617) 723-1986. Perhaps we can diagnose the problem over the phone, then arrange to pick up your laptop or schedule an onsite computer repair visit.

Visit our website here!

Or here!

Or here!

Visit A+ Mobile PC Doctors on the web, where you can read up on some helpful computer security tips. Below is a list of our services and the big brand names that we repair regularly:

Residential Services

Commercial Services

  • Telecom Services
  • IT Outsourcing
  • Onsite Computer & Networking Support
  • Remote Support & Network Administration
  • Data Backup
  • Data Recovery
  • Data Storage
  • Helpdesk Setup and Configuration
  • Firewall Installation
  • Security Software & Hardware Systems
  • LAN/WAN Setup and Configuration
  • Server and Workstation Setup and Upgrades
  • Exchange Server Configuration
Laptop Computer Repairs

Click here for BBB Business Review

A+ Mobile PC Doctors has been in business since 2002, and is a BBB accredited business. Over eight years in the computer repair business has gained us a reputation with our customers for being an affordable, local computer repair company in Boston. From the minute we pick up the phone to answer your call, your computer problems are in the hands of caring, patient, experienced computer technicians. Visit the A+ Mobile PC Doctors website today or call at 1 (617) 723-1986 to see what we can do for you!
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