Like most people, you probably don’t have time to wait around for the Apple store to repair your Apple computer. When it comes to Apple computer repair at Apple retail stores, often times the store doesn’t have the necessary parts and may resort to shipping your computer off to a repair depot, extending the amount of time that you have to postpone productivity and, well, your life. At the Apple store, the computer repair process can take several weeks.

Apple Repair Boston

A+ Mobile PC Doctors is an onsite Apple repair company headquartered in Boston. We offer onsite computer repair, which our customers love, because it makes computer repair a simple and stress-free process. We also offer web-based remote computer repair. A call to A+ Mobile PC Doctors for Apple computer repair means you don’t have to spend a Saturday afternoon waiting 2 hours for your appointment at the Genius Bar, only to be told by a sales associate that your computer has to be shipped out and may be returned to you in 1-2 weeks. And you can rest easy knowing that our trained, insured computer technicians will take the utmost care when handling your computer.

Dying to speak to a computer technician NOW about Apple computer repair? Skip the long lines at the mall and give us a call at 1-866-417-3945!

Apple has a new iPhone repair policy which just landed them a lawsuit filed by an angry, mistreated California customer. The new policy requires Apple employees to deny warranty coverage to any iPhone whose watermark (Liquid Submersion Indicator, or LSI) has turned from white to red. Which doesn’t sound completely unreasonable until you discover that the two LSI’s can be activated by cold weather, humidity, a bead of sweat, or a drip of condensation from a nearby glass. There are two external LSI’s located on the headphone port and on the dock connector.

iPhone LSI Locations

The new policy applies to the one-year warranty offered automatically within the purchase price of an Apple iPhone and to the AppleCare Protection Plan, an extended two-year warranty. Under both warranties, a customer may bring his defective phone to an Apple store and have it repaired, replaced, or refunded free of charge. Lack of coverage for liquid damage on ANY of Apple’s products is nothing new — but the new policy of actively denying a shred of help to customers and their products that have alleged water damage is something new.

As the Consumer Affairs website states, “The suit alleges, among other things, breach of warranty, fraud, unjust enrichment, and violations of the Song-Beverly Consumer Warranty Act.”

I think most people would agree with me when I say that Apple has terrible customer service, and a new policy to match. I have been an Apple customer since 2005, when I purchased an iBook laptop that came with an iPod. I was even sucked into the AppleCare Protection Plan for my laptop, the value of which I’m STILL not sure about. I gave up on Apple computer products after replacing my power adaptor twice because of its bad design. I own an iPhone (and I am currently on the lookout for anyone who can offer me a bubble for my iPhone that will still somehow allow me to make calls, play with apps, and listen to music. )

My best advice for dealing with Apple’s new policy is to first take your iPhone to a reputable computer repair company such as A+ Mobile PC Doctors for a preliminary opinion. The technicians will examine your iPhone, externally and internally, for any sign of water damage. If there is no water damage, you can then bring your iPhone to an Apple store and pray that they’ll take pity on your damaged goods by replacing your phone. The WORST thing you could do is to blindly bring in your iPhone to the Apple store and solely rely on their opinion. From reading forums on the Internet to hearing about my friend’s recent experience dealing with Apple customer service over a supposedly water-damaged iPhone (strikingly similar to the lawsuit situation), they will try to take advantage of you.

A+ Mobile PC Doctors is a Boston computer repair company that has eight years of experience in PC repair, laptop repair / MacBook repair, and Mac computer repair / Apple computer repair. Located in 20 states, we conveniently offer onsite computer repair services for all of our services. For a full list of our services, see our computer repair services website.

Speak directly to an A+ Mobile PC Doctors computer technician TODAY by calling 1(617) 723-1986!

It’s not uncommon for one to accidentally damage their laptop’s LCD, and when it happens, one may have a small heart attack. With most PC Notebooks, there are about 8 screws that need to be removed in order to remove the LCD. With the 13″ Macbook Pro, there are over 30, as the entire Macbook needs to come apart in order to remove the LCD. This is something one may want to keep in mind before handing over their $2000+ laptop over to just anyone.

It is important to verify that the company that is in possession of your computer carry insurance in case (God forbid) were to happen to your machine while in their possession, and also that they have experience in replacing LCD’s on Mac’s.

For all LCD replacement service calls, A+ Mobile PC Doctors will many times have the LCD in stock.  However, when we don’t we scower through our list of wholesalers to find the lowest price from the most reputable suppliers with the best shipping costs for a replacement LCD screen. We then order the part and replace it once it arrives.

If you have any questions about LCD replacements, feel free to contact us!