Tag: Structured Cabling Services

In the current panic, Twitter is filled with rosy predictions that the virus will be an inflection point in the future of distributed work. But a pandemic is not an appropriate time to determine what kind of labor arrangement is optimally productive on a per-worker basis.

It is rather a moment for companies to build out Home Office Workstation Setup, the kind of technology and culture that, when the economy is back to full force, could make remote work easier for those who want to take advantage of it in a future where white-collar work might involve a little less commuting and a little more home. Have your found yourself searching for Home Office Workstation Installation Support?  Or possibly for “multi-location onsite IT support”?  Well, you have come to the right place as we at A+ Mobile Techs have been offering Onsite IT services for over a decade.

But for every company smoothly moving to the future of remote working, others have hit problems. Others have been more serious. An early fear that home broadband networks would collapse under the weight of usage was quelled by UK service providers, whose trade body, ISPA, pointed out that evening peak activity, when the nation sits down to stream Netflix and play online video games, is often 10 times the typical daytime demand.

That means workers could tackle individual tasks that require a lot of focus from home in the future and go into the office when they need to work on projects together. While the working world was headed in this direction anyway, he thinks the current situation will speed up the shift. “If you have many digital meetings right now, you’ll notice how much better a real collaborative creative process is in an analog meeting.

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Many IT Departments struggle with managing multiple locations nationally and internationally forming a demand for a multilocation Onsite IT services that acts as a single source point-of-contact (POC), offering a wide array of onsite computer, networking and data communications services in an ongoing day-to-day support capacity and as their IT infrastructure continues to develop over time.

Some of the ongoing operational onsite IT functions that need to be addressed are:

  • Ad-hoc break-fix computer and IT networking services (this ranges from very simple computer repair, installation and maintenance services such as hard drive, tower and monitor swaps, and actual computer repair to printer repair and more complex networking issues such connectivity issues, switches/racks/patch panels/firewall/routers and access points that are offline or need to be installed, reconfigured, moved, maintained and cabling may need to be re-run or re-terminated)
  • Server installation and maintenance
  • Wireless networks, smart buildings – installation, maintenance and expansion
  • Low voltage data cabling services: Adding new cable runs within and office, upgrading cable (e.g. all types of Cat5 & Cat6 cable and Fiber Optics), new location hardware layer installation and maintenance
  • Telecommunication services: Maintenance of existing (analog or VoIP) phone system. Programming of phone systems when there may be a glitch and installation of new/upgraded phone systems (e.g. when moving from analog to VoIP)
  • A/V (audio visual) equipment such as TV’s, interactive whiteboards (e.g. Smartboards, Teamboards, etc.), video projectors, sound systems (including XM radio systems), surveillance systems, etc. installation and maintenance
  • Project management for upgrades (e.g the recent Windows 7 upgrades that many companies have already done or in process), new site builds, office moves and relocations, company and new site acquisitions (e.g. site surveys and then conforming the new locations to company standards) and mergers
  • IT staffing for longer engagements such as part or full-time help desk support, data center management, short or longer-term projects…

There are some onsite IT service near me, however, one of the pain points we have recognized is the need for dedicated account managers and redundancy for the dedicated IT services account managers in case the primary account manager is unavailable (personal day, vacation, etc). At A+ Mobile Techs we have developed a system whereby we assign dedicated account managers from the beginning of a business relationship that truly get to know a client’s staff, general operations, and of course their IT infrastructure (hardware, software, service call workflow, operations, etc).

Another of the pain points we have recognized over time and addressed is the need for the dedicated and support account managers to actually be at least Level 2 to Level 3 technicians with years of proven field experience, excellent oral and written communications skills, be superbly organized, reliable, highly educated, excel in fast-paced environments and overall just easy to work and get along with (good people). These are qualities that we as a company look for when hiring account managers. When providing account managers to clients that are also technicians, we are able to minimize the amount of ticket escalation due to technical issues or other related technical problems that otherwise we may have to escalate within our clients’ organizations. This not only cuts down on the workload for our clients, but it speeds up resolution times increasing efficiency and ultimately saves money!

Additionally, when selecting a multilocation IT services provider with a dedicated account manager, there are many other benefits that speed up time to resolution such as ticket or work order routing and time until the technician is onsite. Lastly, when it comes to invoicing and payments, by receiving only one bill from one IT service provider, the time you spend to review the invoice (your IT department) and your accounts payable department will not have to spend nearly as much time processing payments – and if there are any questions they do not have to make multiple calls/emails, just one – which of course saves time and time is money!

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Have your found yourself searching for “onsite computer support near me“?  Or possibly for “multi-location onsite IT support”?  Well you have come to the right place as  we at A+ Mobile Techs have been offering nationwide IT services for over a decade.

Onsite IT Support for businesses that already have a nationwide (in USA) and/or global reach, there is an increasing demand for better, faster and more reliable data and voice communications networks. All of these networks are based upon a design that has many components and moving parts – all of which encompass the IT infrastructure from the low-voltage data cabling services (Cat5, Cat6, Fiber Optic, coaxial, etc.) through the network hardware and software for any organization which ultimately have to be put in place and managed by live technicians, not just robots and scripts. Then once is place, there is a certain amount of automation that takes place, of course, why else would be have all these advanced systems if they did not make our business practices more efficient, cost effective and ultimately saving us time and money.  Still there is a need for boots on the ground IT techs at one’s business locations.

However, we still need the primary Onsite IT Services resource to make this all come together: Human beings. In the information technology world, for all the cash that large companies drop on hardware and software, still the most important asset remains to be their human assets – after all, we are not in the Matrix where machines run everything…yet.

In IT services there is a certain type of skill set required to pull all of your human assets together to manage large scale IT deployments that requires more than just account management skills. The need for level 1 (L1 being the lower level technicians) through level 3 (L3 being the most advanced technicians) that are not just the stereotypical “geek” types, but also have excellent oral and written communication skills, accompanied by proven technical knowledge, dependability and organizational skills are the ideal personnel for this account and/or project management positions. Finding these person(s) can be tricky.

Global IT Services

This can get extremely tricky and quickly develop into a logistical (and costly) nightmare if not managed correctly while anticipating future growth.  Many organizations still have multiple companies servicing their different locations which again can only add to the overall management costs and confusion.

As a multi-location IT network services company, A+ Mobile Techs™ (formerly A+ Mobile PC Doctors™) have been refining this practice of multi-location single source POC (point-of-contact) account management for over a decade. We have dedicated account managers that are at least Level 2 to Level 3 technicians with the required skill sets to act as more than just technicians, while at the same time knowing the technical details of any given project and the IT infrastructure of their clients on a technical level so when one of our field technicians calls in and may need additional tech support, we can provide it without escalating a ticket to our clients and in many cases are able to resolve any issues and move on.

The amount of time and money (and headaches) this save our clients is enormous. Additionally, the fact that you do not have to pass through a customer service rep to get to technical support since we are all techs makes our methods vastly more efficient.

From basic onsite computer services to more advanced business level IT services, we offer a wide array of data communications and network services such as break-fix, helpdesk support, data center management, computer networking, low-voltage data cabling, POS system installation and management, telecom services and solutions and more.

For more information about our Nationwide IT Services or Global Computer Service offerings, please contact us toll-free at 1-866-417-3945.

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With wireless networking peripherals readily available, why would there be a need for onsite data cabling services nowadays? With the prevalence of Wi-Fi these days, people are starting to wonder about the benefits of still using wired connections to gain access to the other computers on their networks. The truth is there are actually plenty of advantages that data cabling networks have over wireless ones, and you should take them into consideration when choosing which ones to use in your home. On-site IT Services

Reliable Connections:

There are some things that can affect the connection quality of a wireless connection; like static emanating from the appliances around the house; walls, floors, and ceilings; and when you need to reset the connection you also have to wait for your router to restart. The shielded cables used in wired connections are not as prone to interference as Wi-Fi, thus enabling them to provide faster and more reliable network connections.

Today’s internet connections have already reached the realms of gigabit speeds, something that current wireless networking equipment still cannot make full use of. When your network is using the latest in terms of cabling, like the relatively new cat6a cables, gigabit connection speeds are no problem at all.

Security:

The problem with the current Wi-Fi technology is that their signals can be intercepted and hacked into by anyone who is particularly skilled with computers. Even if you use data encryption so unauthorized people cannot gain access to your network, there are still a lot of vulnerabilities that hackers can exploit to get around the safeguards that you have in place.

A shielded networking cable shares a single connection to a computer which no other workstation will be able to gain access to, unless the user explicitly allows it. So if you value your privacy and online security, which you must surely do, then you need to install low-voltage data cabling in your home.

The thing is… you do not really have to choose between wireless and cable networking systems. You can actually install them side-by-side; this way you have access to ultra-high speed data connections provided by your ISP, and still have the convenience of using your handheld devices while you are at home. So contact the nearest On-site IT Computer Services in your area and have them lay out a cable network in your home.

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