We recently touched base with Steve, our Minneapolis Minnesota computer repair technician. He explained a tough PC repair problem that he had solved earlier this month.

For this past week, one job that was the most strenuous consisted of a monstrous desktop PC that would not allow the end user to get past its logon screen.  After some analysis, we found that the operating system configuration was corrupted due to an entanglement of old technology with software updates, requiring troubleshooting.  But because the issue was tied into the core software and main hardware, it took twice the effort to resolve the issue.  However, our efforts weren’t in vain — we were eventually able to get the PC back in gear.

Besides this, a number of jobs required a variety of needs.  For one, drilling out stripped screws; another, isolating a laptop’s LCD failure due to a defective motherboard.  For the latter, it was not an easy shot at first glance as it took some time to isolate the common causes, but after ruling out particular instances where the software was confirmed to be correctly installed, the hardware persisted to be otherwise.

The following are our Minnesota PC repair locations:

Our technician Jessica is working in the Houston computer repair and Dayton computer repair markets. She recently passed on this Open Office tip to a business client.

Texas computer repair

“One of the company’s employees preferred to use Open Office for word processing rather than Microsoft Office, which the rest of the office was using. By default, Open Office saves documents in its native format, .sxw. It’s always an option to save a document in any format, including .doc. However, the employee wanted the program to save his documents in .doc form by default. We set up his computer to complete the task; here’s a rundown on what we did.”

1. Click on Tools and then Options.
2. Open Load/Save on the left side of the window.
3. Click on General under the Load/Save section.
4. In the area labeled as “Default file format” near the bottom of the dialog window, select the type of document you want, for example, Text Document for Writer files, in the Document Type drop-down list.
5. To the right dropdown list labeled as “Always Save As”, change or select the format as “Microsoft Word 97/2000/XP.”

Cape Cod computer repair

A+ Mobile PC Doctors is number one for Cape Cod computer repair services, because WE come to YOU. Our specialty is onsite computer repair because it’s the most convenient option for our customers. Summer is a busy time for business owners and residents on the Cape, and the slightest glitch on your computer network or laptop computer can cost you time and money. Make the simplest choice and call A+ Mobile PC Doctors who has been in business on Cape Cod since 2002. The following are a few of the areas we regularly operate in on the Cape.

Barnstable Computer Repair
Buzzards Bay Computer Repair
Centerville Computer Repair
Cotuit Computer Repair
East Falmouth
Falmouth Computer Repair
Hyannis Computer Repair
Mashpee Computer Repair
Osterville Computer Repair
Sagamore Computer Repair
Sandwich Computer Repair

Though A+ Mobile PC Doctors is based in Boston, we have several technicians that service the Phoenix computer repair and Arizona computer repair market. Here’s an update from our technician Steve, who lives in Tempe, Arizona.

Horseshoe Bend in Northern Arizona

“We recently took a ride up to Cave Creek to check out a malfunctioning network printer which was knocking everything off its network. Within the day, we isolated the problem and were able to bring the machine back to normalcy. Later in the week we got a call about a number of servers in Scottsdale that needed to be updated with the latest technology. The servers held sensitive and highly secured data that required careful handiwork, which we were able to efficiently deliver.”

Below is a list of places that our technicians visit regularly for computer service calls.

Anthem Computer Repair
Arcadia Computer Repair
Arizona (AZ) Computer Repair
Carefree Computer Repair
Cave Creek Computer Repair
Chandler Computer Repair Services
Fountain Hills Computer Repair
Glendale Computer Repair
Maricopa County Computer Repair & IT Services Companies
Mesa Computer Repair
North Phoenix Computer Repair
Paradise Valley Computer Repair
Peoria Computer Repair
Phoenix Computer Repair
Scottsdale Computer Repair
Sun City Computer Repair
Tempe Computer Repair

Even the most common Boston computer repair problem requires a bit of magic administered by one of our technicians.

Last month, a customer brought in an IBM Thinkpad due to an ‘unmountable_boot_volume’ blue screen of death. He explained that he was shutting down his IBM Thinkpad and accidentally dropped it, albeit just about a foot, while the shutdown was in process.

We removed his hard drive and re-seated it to make sure it hadn’t loosened in the fall. Then we booted the laptop using a Windows XP Professional CD, done by hitting F12 during the boot-up process and choosing ‘CD’ as the primary boot device. The CD spins and asks the user to hit any key to confirm booting to the CD. After the Windows XP file setup, the system inquires whether the user wants to set up Windows XP, repair a Windows XP installation using the recovery console, or quit. We chose ‘R’ for repair.

At the recovery console, we typed ‘chkdsk /r’ to check the consistency and files of the hard drive and to repair any bad sectors. After this, in order to fix the ‘unmountable_boot_volume’ it is necessary to type FIXBOOT. When asked if the user is sure that he/she wants to overwrite the previous boot sector, we typed ‘Y’ and ‘ENTER’.

Problem solved!

For more Boston computer repair tips and tricks, stay tuned in to the Boston computer repair blog. For remote or onsite computer repair in over 20 states, visit A+ Mobile PC Doctors on the web at their Onsite Computer Repair Services site.